7. AML/CFT and Know-Your-Customer (KYC) Policy

7.1. XREX constantly verifies the individuals and organizations that use the Services. XREX will deny or suspend the Services to anyone refusing to provide sufficient evidence of their identity, or whose evidence is determined to be misleading, false, or otherwise unacceptable. As such, XREX maintains AML/CFT and KYC Policies that take a risk-based approach to the relevant regulatory guidelines. These approaches and guidelines are described in the XREX Know Your Customer Policy as well as the XREX Anti-Money Laundering Policy. Each policy and program may be updated from time-to-time, including the procedures used to verify our customers identities or evaluate our customers transactions. By using the Services, you agree to be bound by the terms of these policies, failure to do so may result in termination of your access to the Services and loss of funds.

7.2. Property Disputes: If XREX receives notice that any Tokens in your wallet address are alleged to have been stolen or otherwise are not lawfully possessed by you, we may, in our sole discretion, place an administrative hold on the affected Tokens. If this happens, we may continue such hold until such time as the dispute has been resolved and evidence of the resolution acceptable to XREX has been provided in a form acceptable to XREX. XREX will not involve itself in any such dispute nor in the resolution of such disputes. You agree that XREX has no liability or responsibility for such hold, or for your inability to withdraw Tokens or Fiat Money or to execute Trades for the duration of any such hold.

7.3. XREX constantly monitors transactions on the Site or any transactions via the Services, and XREX may suspend or block any transaction immediately without prior notice to you. In compliance with applicable laws and regulations, XREX will report to relevant authorities regarding any suspicious activities and transactions.

7.4. It is your responsibility to keep your email address and mobile phone number on file with us up to date so that we can communicate with you electronically. If we send you an electronic Communication but you do not receive it because your email address or mobile phone number on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, we will be deemed to have provided the Communication to you. If we send you an electronic Communication but you do not receive it because your email address or mobile phone number on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, we will be deemed to have provided the Communication to you. You can update your email address, mobile phone number, or street address at any time by filing a support request at our Intercom chat. If your email address or mobile phone number becomes invalid such that electronic Communications sent to you by us are returned, we may deem your account to be inactive, and you may not be able to complete any transaction via our Services until we receive a valid, working email address or mobile phone number from you.